FACILITATOR: SERENE YAP
Serene Yap, a Human Resource Trainer and Consultant has been enthusiastically involved in all aspects of human capital development for more than 20 years. Serene holds an MBA in General Management, a certified NLP Practitioner by ISNS and a HRD Corp accredited Trainer.
Her industry exposure includes construction, property development and management, retail, hospitality, manufacturing, oil and gas, and consultancy services.
During her professional career and as a trainer and consultant, many employees have attained great personal successes in their careers through her guidance, mentoring and coaching. In a similar manner, Serene envisioned to translate her KSA to enhance the competencies and professionalism of the HR Community.
List of companies benefited are Proton, Perodua, Kossan, Hartalega, Power Root, Econsave, Jaya Grocer, Mr DIY, Citylink, GDex, KPJ Health Care, Columbia Asia Hospital, Bucher Emhart Glass, A Star Glasstech, MAICSA, IFCA, NGA Human Resources, Honan, Symphony Corporate House, Davita, Broadcom, Naza Corporation, Bank Negara, Standard Chartered Bank, Petronas, Boustead Petroleum, Telekom Malaysia, ARH Jurukur Bahan, The Raintree Club, MAVCOM, KLIA, Firefly, Parex Group, Mayshowa, Massimo, Naito-Asia, Malaysia Steel Works, Amsteel, Lion Steel, MRT Corp, Multimedia University, UMPSA, Prosper Palm Oil, KL Kepong Bhd, MMC Gamuda, Lion Properties, Mutiara Hotel, Hextar, Magnum Bhd, SAINS Sarawak, Borneo Housing Mortgage Finance Bhd, Celcom Timur (Sabah), Sabah Ports, Suria Capital Holdings, etc
Serene has successfully conducted the following Consultancy projects to enhance the agility and best practices of an organization.
Over the years, Serene has developed and conducted many programs, some of which include Employment Law & Industrial Relations, Payroll Management, Applications of Employment Act, Sabah Labour Ordinance and Sarawak Labour Ordinance, Developing HR Policies, SOPs and Employee Handbook, Essential Competencies for Effective HRM, Critical HR Skills for Non-HR Managers, Behavioral-based Interview, Managing Performance, Absenteeism and Misconduct, Handling Discipline, Performance, Investigations and Domestic Inquiry, Termination without Violating the Law, HR & IR Documentations and Procedures, Human Resource and Termination Procedures within the Employment Laws, etc.