PROGRAMME DESCRIPTION

This broad comprehensive programme shows you how to take preventive measures, rehabilitate failed employees, and in extreme cases take the right legal steps to dismiss or non-confirm an employee

At the end of the programme, participants will have a better understanding of the human relations and industrial relations process; HR documentation, conducting the Domestic Inquiry and have the necessary skills to handle human challenges

Participants will receive samples of the various legal documentation for their daily professional use.

LEARNING OBJECTIVES:

Participants will learn   

• How to assess employee performance and reward good performance
• How to confirm or not-confirm probationers
• The rules concerning retrenchment
• How to handle misconduct
• How the Industrial court makes decisions. 

LEARNING OUTCOMES

At the end of the programme, participants are able to:

• Critically assess employee performance; Take necessary action on non-performers
• Handle probationers’ performance from employment to confirmation and non-confirmation
• Carry out a retrenchment exercise successfully 
• Carry out the various steps in handling misconduct; Handle sexual harassment; Write appropriate ‘disciplinary’ letters and deliver verbal warnings; Conduct a professional Domestic Inquiry; Draft a proper set of minutes of the DI; Handle dismissal cases at the Industrial Relations Department
• Make decisions in line with the principles set by the Industrial Court

COURSE OUTLINE

1)Introduction

• Who are Probationers?
• Importance of a probationary period

• Period of probation

2)Performance Management 

• Setting targets
• Assessing performance
• Managing poor performance

3)Indiscipline Handling During Probation

• Contracts of employment
• Types of misconduct
• Sexual harassment
• Disciplinary action process

4) HR Documentation for Disciplinary Action and Non-performance 

• What is ‘caution’?
• Difference between verbal warnings and written warnings 

• The content of verbal and written warnings
• What to write in a ‘suspension’ letter?
• Importance of warning letters

5) Retrenchment &Termination Issues

• Retrenchment: LIFO principle & VSS
• Forced resignation
• Unfair vs Unlawful dismissal
• Termination of contract
• Compensation

6) CASE LAW: Precedents Set by Industrial Court Cases

• Absenteeism
• Poor performance
• Probationers
• Misconduct
• Constructive dismissal
• Who is a workman?
• Unfair dismissal

7) HR Skills for Handling Probationers

• Human skills for management
• Understanding human behaviour 
• Why management does not take action?
• Role of Line Managers and Non-HR managers in Discipline Management