PROGRAMME DESCRIPTION

Why Are Employees Critical to an Organisation? 

An organization is as good as its employees. Organizations need employees to achieve organisation’s goals.

(1)How Can Management Develop Motivated Employees?

To be effective employees need to be motivated with the right HR management systems. This programme seeks to empower the manager with the necessary knowledge and skills to do just that.

(2)EPF, SOCSO & EIS Provides Additional Value  

For additional value the programme covers EPF Act 1991, SOCSO Act 1969 and the Employment Insurance Scheme (effective 2018) so that participants are able to provide additional value in turn to their employees and also inform them of how to claim their benefits  

(3) The Occupational Safety and Health Act 1994 (OSHA) mandates the appointment and functions of the Safety Officer and The Safety Committee, Safety Coordinator in certain industries. This is of benefit to employer and employer as it aims to make the organisation a safe place to work.  

These competencies must be possessed by both HR and Non-HR managers

LEARNING OBJECTIVES

At the programme participants will learn how to: 

• Link HRM functions to the strategic objectives of organization; write clear job descriptions and specifications; Determine head count numbers
• Select suitable candidates for employment; Identify training needs and carry out training and development functions; Carry out effective performance appraisals
• Draw up an equitable salary structure and administer benefits
• Take adequate disciplinary action
• Contribute correctly to EPF, SOCSO & EIS and make appropriate claims for EPF, SOCSO & EIS; and establish the roles of safety officer, safety committee and safety coordinator under OSHA 1994

WHO SHOULD ATTEND

• HR Managers / Executives
• Line & Operational Managers / Executives
• Non-HR Managers / Executives   

CONTENT

(1) Planning and Organising HR

• Linking HR Management to the strategic objectives of the organisation
• Roles of Human Resource Manager in non-HR roles
• Roles of Line Managers in HRM roles
• Structuring the HR Department

(2) Employment 

• Methods of recruitment 
• Types of interview questions
• Methods of interviewing
• Probation and confirmation issues

(3) Performance Management & Career Planning

• The Performance Management system  
• Designing an effective appraisal system 
• Who conducts appraisals?

• How to conduct the appraisal interview –do’s and don’ts
• Performance Improvement Plans (PIP) for Non-performers
• Planning Careers

(4) TNA, Training and Development & Orientation

• Purpose and content of orientation programmes
• Doing a basic Training Needs Analysis (TNA)
• Designing T & D programmes
• Training and Development methods

(5) Minimum Wages Act (latest) & Compensation Package  

• Components in a compensation package
• Drawing up a salary structure  

• Types of legal benefits
• Minimum wages   

(6) Termination & Dismissal

• Resignation
• Steps in disciplinary action
• Disciplinary action & Dismissal
• Retrenchment & compensation

(7) EPF Act 1991

• Who must contribute?
• Types of income for EPF contributions
• Contribution Rates 
• Withdrawal schemes 
• Additional benefits for death and permanent disablement
• Appointing nominees         

(8) SOCSO Act 1969

• Rate of contribution under categories 1 and 2
• Types of income for SOCSO contribution  
• Employment Injury and Invalidity schemes
• Pension Schemes & Invalidity Grant
• Employment Insurance Scheme (2018)

(9) EIS 2017 (wef 2018) & OSHA Act 1994

• Contributions and benefits of EIS
• Which industries are covered under OSHA ?
• Appointment of Safety Officer and Safety Committee, Safety Coordinator
• Functions of Safety Officer and Safety Committee, Safety Coordinator