OVERVIEW

The process of hiring the right candidate is one of the common sources of frustration for Hiring Managers and costly for the organization if hired the wrong match.  Hence, hiring the right employee that has the right attitude, skills and cultural fit is essential. You must have a complete picture of an applicant’s cultural adaptability, matching competencies set, strengths and weaknesses and how they will fit into the position and your organization. At the same time, in order to hire right, organization needs to be able to attract the right candidates.

This program is customized by our experienced Trainer to ensure you recruit and develop employee with the right skills set and the required competencies.

COURSE OBJECTIVES

At the end of the programme, participants will be able to :-

• Ask the right questions to get the right candidates
• Develop Behavioral Interview Questions in alignment with job requirements
• Use Interviewing skills and techniques including active listening, probing, questioning, including reading non-verbal clues or body language
• Know How to assess the candidates

WHO SHOULD ATTEND

• Heads of Department and Deputy
• Human Resource Practitioner/Managers/Executives/Supervisors
• Functional & Line Managers/Executives/Supervisors
• All personnel involved in handling Recruitment & Selection and Promotion
• Employers and Business Owners
• Upskilling

COURSE OUTINE

Evolution of Interview and Selection

• Traditional Interview VS Behavioral or competencies based Interview
• The Selection Funnel
• Common Interviewer mistakes

Interviewing Framework and Etiquettes

• Determine Interviewer Roles and Etiquettes
  • The Setting – Best Practices
• The Interview Flowchart and Guidelines for Interview Panels

Fundamentals of Behavioral-based Interview

• Understanding Job Requirements
• Matching Jobs with Candidates competencies

Behavioral Interviewing Techniques

• Developing effective Behavioral Interview Questions
  • The STAR approach
  • Sample Behavioral questions
  • Developing Behavioral questions from your Job requirements
  • Developing Behavioral questions with your Job Description

Questioning and Reviewing Techniques

• Communication and Listening in Interview process
  • Verbal
  • Non-Verbal
• Questioning Techniques
  • Open Ended
  • Closed
• Getting good Information
• The power of Listening