OVERVIEW

Artificial Intelligence (AI) has transformed the way HR and administrative professionals manage documentation, recruitment, training, reporting, and communication. However, many organizations are not fully maximizing AI capabilities due to unstructured usage, weak prompting skills, and lack of governance awareness. 

This 1-day practical training equips HR and Admin professionals with the knowledge, skills, and frameworks required to apply AI tools effectively, responsibly, and productively in daily workplace operations. 
The program emphasizes hands-on practice, real HR scenarios, and Malaysia-relevant applications, ensuring participants can immediately apply the learning at work. 

OBJECTIVES

COURSE LEARNING OUTCOME

At the end of the course, participants are able to:

COURSE OUTLINE

9.00am

Session 1: AI Transformation in HR & Administration

• Evolution of AI in the workplace
• From automation to intelligent assistance
• Types of AI used in HR functions
• Current AI trends in HR and administration
• Practical examples of AI usage in Malaysian organizations
• Common HR and admin pain points solved by AI

10.30am Morning Break

10.45am

Session 2: Mastering Prompt Engineering for HR & Admin

• Why prompts determine AI output quality
• Common mistakes when using AI tools
• Professional prompt structure for HR use
• Prompt framework:
• Prompt optimization techniques
• Comparing ChatGPT, Gemini AI, and Copilot capabilities

12.30pm Lunch Break

1.30pm

Session 3: Practical AI Applications for Core HR Functions Recruitment & Talent Acquisition

• Job description enhancement
• Resume screening support
• Interview question development
• Candidate communication templates

Training & Development

• Training Needs Analysis (TNA)
• Training module development
• Learning objectives creation
• Quiz and assessment generation

Performance Management

• KPI formulation
• SMART KPI conversion
• Performance appraisal comments
• Individual development planning

Administrative Functions

• SOP documentation
• Workflow design
• Internal memo preparation
• Meeting minutes summarization

3.30pm Afternoon Break

3.45pm

Session 4: Practical AI Tools for HR & Admin Professionals

ChatGPT

• HR documentation
• Policy drafting
• Training materials

Google Gemini AI

• Research-based HR references
• Labour law comparison
• Policy benchmarking

Microsoft Copilot

• Email drafting in Outlook
• Excel HR data analysis
• Attendance and payroll summaries
• PowerPoint slide creation

Additional AI Tools

• Canva AI – HR communication materials
• Gamma AI – Presentation creation
• Notion AI – HR knowledge management

5.00pm End of Training