Level: Intermediate
Primary AI Tool: ChatGPT Free
Supporting AI Tools: Gemini, NotebookLM and other selected accessible AI tools

Course Description

AI is increasingly becoming a practical productivity tool for HR professionals—not only for writing emails or generating content, but also for analyzing information, identifying patterns, preparing reports and supporting better workplace decisions.

This one-day intermediate program is designed for HR administrators, executives and managers who already have some exposure to AI tools such as ChatGPT and want to move beyond basic prompting.

The program focuses on using AI to support HR analysis, management reporting and everyday work efficiency. Participants will work through practical HR scenarios involving employee information, attendance, recruitment, performance, engagement and management reporting.

Using primarily ChatGPT Free, together with selected AI tools such as Gemini and NotebookLM, participants will learn how to structure better prompts, analyze HR information, identify meaningful insights, transform findings into professional reports and recommend appropriate actions.

The emphasis throughout the program is on practical application, better judgement and reusable workflows that can be applied immediately at work.

Learning & Business Outcomes

By the end of this program, participants will be able to:

• Apply structured intermediate prompting techniques to obtain more relevant, accurate and useful HR outputs.
• Use AI to analyze HR data and information to identify trends, patterns, exceptions and potential areas of concern.
• Transform HR analysis into structured reports, executive summaries and management-ready recommendations.
• Use AI to improve efficiency in recurring HR administrative, reporting and communication tasks.
• Evaluate AI-generated findings and recognize when additional information or human judgement is required.
• Select suitable AI tools according to different HR work requirements rather than relying on a single platform.

Target Audience

This program is suitable for: HR Administrators; HR Executives; Senior Executives; HR Managers; Administrative Executives; Department Managers involved in people-related reporting

Course Prerequisite

Participants should:

• Have basic familiarity with ChatGPT or similar generative AI tools.
• Be comfortable working with common HR information, reports or spreadsheets.
• Have access to ChatGPT Free during the training.
• Bring a laptop with internet connectivity.
• No paid AI subscription is required.

Training Methodology

The program adopts a practical, workplace-focused learning approach.

Approximately:

20% Explanation & Demonstration
80% Hands-On Practice & Workplace Scenarios

COURSE OUTLINE

Module 1: Advanced Prompting for Practical HR Work

Moving Beyond Basic ChatGPT Prompts

Participants begin by moving beyond simple one-line instructions and learning how to structure AI requests for more complex HR tasks.

Topics Covered

• Moving from simple prompting to structured business prompting
• Applying the CREATE framework for more complex HR scenarios
• Providing the right context, objective, constraints and expected output
• Asking AI to analyze instead of merely summarise
• Using follow-up prompts to improve and refine AI responses
• Asking AI to identify missing information before making conclusions
• Controlling tone, depth, format and audience of HR outputs

Module 2: AI-Assisted HR Data Analysis

Turning HR Data into Meaningful Insights

Participants learn how AI can support HR analysis by examining structured data and helping identify patterns, exceptions and possible areas requiring further investigation.

Topics Covered

• Preparing HR data before working with AI
• Asking effective analytical questions
• Analyzing attendance and absenteeism
• Reviewing recruitment and employee performance information
• Comparing departments, periods or employee groups
• Identifying trends, exceptions and unusual patterns
• Asking AI to identify possible relationships between variables
• Generating follow-up questions for deeper investigation

Module 3: From Analysis to Management-Ready HR Reports

Converting Findings into Reports, Recommendations & Actions

Once analysis has been completed, participants learn how to turn raw AI findings into professional HR reports suitable for managers and decision-makers.

Topics Covered

• Structuring an HR analytical report
• Turning data findings into business observations
• Creating clear executive summaries
• Separating findings, implications and recommendations
• Converting lengthy analysis into management-ready information
• Creating concise tables and summary formats
• Adjusting the same report for different audiences
• Generating actionable recommendations
• Converting recommendations into management action items

Module 4: AI for Everyday HR Productivity & Efficiency

Reducing Time Spent on Repetitive HR Work

Participants explore practical ways AI can improve efficiency across common HR administrative and information-processing activities.

Topics Covered

• Summarizing lengthy HR information
• Analyzing employee comments and feedback
• Categorizing qualitative responses
• Comparing documents and information
• Turning meeting notes into action items
• Converting findings into professional HR communication
• Creating reusable prompts for recurring HR work

Module 5: Choosing the Right AI Tool & Integrated HR Challenge

Using Different AI Tools for Different HR Requirements

Different AI tools have different strengths. This module helps participants understand when an alternative tool may be more suitable than using ChatGPT for every situation.

AI Tools Explored

ChatGPT

Practical applications may include:

• HR analysis
• Structured prompting
• Report preparation
• Summarization
• Brainstorming
• Recommendation development
• Prompt refinement

Gemini

Practical applications may include:

• Alternative analysis and comparison
• Working with information in the Google ecosystem
• Document-based tasks
• Generating alternative perspectives or outputs

NotebookLM

Practical applications may include:

• Working with HR policies and reference documents
• Asking questions based on supplied source material
• Summarizing multiple reference documents
• Creating knowledge-based HR support resources

Send 2 persons from the same organisation: RM1,700.00 plus 8% service tax per person (RM1836.00 net per person)