Program Overview

 

In today’s rapidly changing workplace, organisations need people who can think creatively, define problems accurately and develop practical solutions. This programme, Creative Problem Solving with ChatGPT & AI, equips participants with a structured approach to creative thinking and problem solving, from defining the present and desired states to analysing problems, generating ideas and selecting the most effective solutions. Participants will learn practical techniques including problem statements, cause and effect analysis, brainstorming, criteria development, cost benefit analysis and paired comparison.

Throughout the programme, ChatGPT and AI are integrated as intelligent thinking partners to enhance human creativity, challenge assumptions, generate alternative perspectives and support decision making. Through practical exercises, participants will apply AI assisted thinking techniques to real workplace challenges, enabling them to develop better questions, generate stronger solutions, evaluate alternatives systematically and translate ideas into actionable implementation plans.

 

Key Benefits of Attending Creative Problem Solving with ChatGPT & AI:

• Recognise problems and understand the creative problem solving process
• Identify types of information to investigate and key questions to ask
• Write solid problem statements that clearly underlines the problem
• Identifying, removing mental blocks within the team to stimulate creativity in the generation of solutions
• Successfully utilise idea generating tools, such as fishbone diagram, brainstorming
• Developing a criterion to assess the solution to meet the needs and wants while considering the cost and benefits associated with each solution
• Perform final analysis in selecting the optimal solution
• Identifying tasks and resources necessary to implement and monitor the progress of the solution
• Conduct post solution implementation checks to celebrate successes and identify improvement

 

 

Module 1: Getting Started

Objective: Understand the objectives of the workshop to create an initial framework of the entire workshop

• Workshop Objectives
• Action Plans

 

Module 2: The Problem Solving Method

Objective: Recognise problems and understand the creative problem solving process

• What is a Problem?
• EXERCISE: What is a Problem?
• What is Creative Problem Solving?
• EXERCISE: What is Creative Problem Solving?
• What are the Steps for Creative Problem Solving Process?
• EXERCISE: What are the Steps in the Creative Problem Solving Process?

 

Module 3: Gathering Information

Objective: Identify types of information to investigate and key questions to ask

• Understanding Types of Information
• EXERCISE: Understanding Types of Information
• Identifying Key Questions
• EXERCISE: Identifying Key Questions
• Methods for Information Gathering
• EXERCISE: Methods of Gathering Information

 

Module 4: Problem Definition

Objective: Write solid problem statements that clearly underlines the problem

• Defining the Problem
• Defining Present State and Desired States
• EXERCISE: Defining the Present and Desired States with ChatGPT
• Analyzing the Problem
• EXERCISE: Analysing the Problem with AI
• Writing the Problem Statement
• EXERCISE: Writing an Effective Problem Statement with ChatGPT

 

 

 

Module 5 Getting Prepared to Brainstorming

Objective: Identifying, removing mental blocks within the team to stimulate creativity in the generation of solutions

• Identifying Mental Blocks
• Removing Mental Blocks
• EXERCISE: Identify and Remove Mental Blocks

• Stimulating Creativity
• EXERCISE: Stimulating Creativity

 

COURSE OUTLINE - DAY 2

Module 6: Generating Solutions

Objective: Successfully utilise idea generating tools, such as fishbone diagram, brainstorming

• Creating a Cause and Effect Diagram 
• EXERCISE: Creating a Cause and Effect Diagram with ChatGPT
• Brainstorming Rules (Key to Success)
• Basic Brainstorming
• EXERCISE: AI Assisted Brainstorming Basics

 

Module 7: Analyzing Solutions

Objective: Developing a criterion to assess the solution to meet the needs and wants while considering the cost and benefits associated with each solution

• Developing Criteria
• EXERCISE: Developing Criteria
• Analyzing Wants and Needs
• EXERCISE: Analysing Wants and Needs with ChatGPT

 

Module 8: Selecting a Solution

Objective: Perform final analysis in selecting the optimal solution

• Final Analysis
• EXERCISE: Conducting Final Analysis with ChatGPT
• Analyzing Potential Problems
• EXERCISE: Analysing Potential Problems with ChatGPT

 

Module 9: Planning Your Next Steps

Objective: Identifying tasks and resources necessary to implement and monitor the progress of the solution

• Identifying Tasks
• EXERCISE: Identifying Tasks with ChatGPT
• Identifying Resources
• EXERCISE: Identifying Resources

 

Module 10: Lessons Learned

Objective: Conduct post solution implementation checks to celebrate successes and identify improvement

• Planning the Follow-Up Meeting
• Identifying Improvements
• Wrap up
• Words from the Wise